Security & Hosting
The Musoni System is built on state-of-the-art infrastructure in line with industry best practices. Your security and business continuity are our highest priorities.
As a cloud-based system, with Musoni you never need to worry about storage, server maintenance or backups again. Large upfront investments in hardware and the ongoing costs of maintaining your hardware are things of the past. Whether your a small organisation serving 1,000 clients, or a larger one serving 100,000, we take care of your storage and hosting for you.
The Musoni servers are hosted with Amazon Web Services out of their datacenter in Dublin, Ireland. AWS are the industry’s leading storage provider, used by governments and corporations around the world. You can read about some of the other companies using AWS here.
The Musoni System is safer, more accurate and reduces the need for paperworkMama Bahati Foundation (Tanzania)
Musoni dramatically improved the way we track customer profiles and repaymentsTugende (Uganda)
The system is fantastic in terms of real time reporting, user friendliness and security. The people behind the system are a wonderful teamNeema HEEP (Kenya)
You guys are a pleasure to work with. Incredibly responsive, your support is excellentFive Talents (East Africa)
The Musoni System will provide microfinance organisations in Zimbabwe with the solid foundations they need to grow their operationsGodfrey Chitambo (Executive Director, ZAMFI)
The best all-inclusive microfinance software we have ever used with incomparable and excellent support servicesFirst Choice Finance (Zimbabwe)
So user friendly that loan officers are not required to be proficient in IT. The system has a simple graphic user interface and features a logical distribution of functions, so each user can easily access and manipulate the information they requireInternational Finance Corporation (case study - Minakshi Ramji)
We have benefited exceedingly since we started using this technology. Our productivity has increased as the system is very user-friendly. Our data quality has improved... guaranteeing transparency to our stakeholders and clientsAntony Mayodi (CEO, Rafode)
From our hosting structure through to individual access rights, we take security extremely seriously. Working with AWS ensures our servers are protected by state-of-the-art antivirus software, hardware firewalls and physical security measures. Musoni follows the ISO 27001 Information Security Management Protocol, which is a comprehensive international industry standard. Furthermore, Amazon Web Services’s controls and safeguard processes are accredited and certified and include: SOC 1, SOC 2, SOC 3, FISMA, DIACAP, and FedRAMP, DOD CSM Levels 1‐5, PCI DSS Level 1, ISO 27001, ITAR, FIPS 140‐2, MTCS Level 3, HIPAA, Cloud Security Alliance (CSA), Motion Picture Association of America (MPAA). You can read more about the different security measures taken by AWS here.
Access to the Musoni System itself is controlled through secure HTTPS connections (SSL Certificates). You can also use our advanced permissions module to completely customise the access and viewing rights of individual users.
Service Level Agreement
Musoni’s Service Level Agreement (SLA) outlines our availability and support levels. We guarantee a system availability/uptime of 99.97% while our dedicated support team in Amsterdam is available full-time to respond to any questions or resolve any problems your facing. We are always adding new features & functionality to the system based on your feedback. Unlike traditional systems where upgrades come with long waits and high costs, hosting on the cloud enables us to continuously develop the platform, releasing new features overnight every three weeks to ensure you always get to benefit from the most recent technology.